Communication Skills Training

Effective Communication Skills Training – 1 Day Workshop
Communication is the art of conveying your thoughts, information and emotions into the minds of others.

The Family Enhancement centre is conducting a one day workshop on Communication Skills Training from its head office in Brampton. The course is designed to give participants the tools to communicate more effectively with clients and colleagues, making your communication more impactful, persuasive and confident.

Communication Skills Training

This is a highly interactive workshop wherein the trainer will work with the participants to identify their communication skills challenges, discuss different models of communication, and perception and its impact on understanding. The workshop also covers body language, conveying and receiving non-verbal cues, tone of voice, tactics for positioning messages, and strategies for dealing with miscommunication and misunderstanding.

Topics Covered

  • Understanding communication and its different types
  • Styles of communication
  • Communication attitudes and characteristics
  • Communicating confidently even in uncomfortable situations
  • Techniques of Active listening
  • Questioning to improve communication and thought process
  • Non-verbal communication
  • Getting your message across
  • Difficult communication
  • Persuade and influence others
  • Giving advice and information
  • Giving positive feedback

What you will learn
Our Communication Skills workshop will help you learn the skills to communicate productively and aptly in a variety of settings and across diverse audiences. Our expert trainers help you gain the confidence to express your views and opinions with diplomacy and tact. By the end of communications skills workshop you will be able to:

  • Communicate clearly and get your message across
  • Encourage others to open up and speak freely with you
  • Communicate confidently with people at all levels
  • Actively listen and observe others
  • Handle difficult communication situations with greater ease
  • Ask the right questions
  • Understanding and using body language effectively
  • Proper use of your voice tones
  • Give and receive constructive feedback
  • Increase your self-awareness of how you communicate and are perceived by others

You will get:

  • Certificate of completion
  • Course material
  • Written action plan

Time: 9:00 AM to 5:00 PM

Date: March 30, 2016

Location: The Family Enhancement Centre, 2250 Bovaird Dr, Brampton, ON

Fees
The cost of our 1 Day Communication Skills Training program is $195 plus HST. There is an early bird discount of 10% if you book your seat by 29 February 2015.